Kendall's Shipping Policy
At Kendall's, we understand the importance of a seamless and efficient shipping process. We strive to provide our customers with a hassle-free experience from the moment they place their order to the moment it arrives at their doorstep.
Our shipping policy is designed to ensure that your package is delivered to you in a timely manner and in perfect condition. Here's everything you need to know about our shipping process:
Processing Time: Once you place an order with us, our dedicated team works diligently to process and pack your items. We aim to have your order ready for shipment within 1-2 business days.
Shipping Methods: We offer various shipping methods to cater to your needs. During the checkout process, you will be able to select your preferred shipping method. Our available options include standard shipping, express shipping, and international shipping.
Shipping Costs: The cost of shipping will depend on the weight of your package, the shipping method selected, and your location. The exact shipping cost will be calculated and displayed at checkout, allowing you to review and confirm before completing your purchase.
Delivery Time: The delivery time will vary depending on the shipping method chosen and your location. Standard shipping typically takes 3-5 business days within the United States, while express shipping can expedite the process to 1-2 business days. For international orders, delivery times may vary and can range from 7-14 business days.
Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your package and estimate its arrival date.
Shipping Restrictions: While we strive to provide worldwide shipping, there may be certain restrictions on specific items or destinations due to customs regulations or other factors. If you encounter any issues during the checkout process, please contact our customer support team, and we will do our best to assist you.
Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please reach out to our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
International Shipping: For international orders, please note that customs fees, import duties, and taxes may apply. These additional charges are the responsibility of the customer and are not included in the shipping cost.
At Kendall's, we are committed to providing exceptional customer service, and our shipping policy reflects our dedication to your satisfaction. If you have any further questions or concerns regarding our shipping process, please don't hesitate to contact us. We are here to assist you every step of the way.