Kendall's Return Policy

At Kendall's, we understand that sometimes a product may not meet your expectations or fit your needs. That's why we have a hassle-free return policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase, you may return it within 30 days of receiving the item. Please note that the item must be in its original condition, unworn, and with all tags attached.

To initiate a return, simply contact our customer service team with your order number and the reason for the return. They will provide you with a return authorization number and guide you through the process.

Once your return is approved, you will be provided with a prepaid shipping label to send the item back to us. Please make sure to securely package the item to prevent any damage during transit.

Upon receiving the returned item, our quality control team will inspect it to ensure it meets the return criteria. If everything is in order, we will process your refund within 5-7 business days. The refund will be issued to your original form of payment.

Please note that shipping fees are non-refundable, and the customer is responsible for the return shipping costs unless the return is due to a mistake on our part or a defective item.

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or provide you with a full refund, including any shipping fees.

For hygiene reasons, certain items such as underwear, swimwear, and earrings are non-returnable unless they are unopened and in their original packaging.

For any further questions or assistance regarding our return policy, please don't hesitate to contact our customer service team. We are here to ensure your shopping experience with Kendall's is enjoyable and stress-free.